Terms of Service

Qarta transcribes your printed menus, translates dish text into the supported languages, adjusts dish photographs for light and background, publishes a mobile menu at a public link and provides an optional table assistant that answers diner questions about your published menu.

You must give accurate business details, keep your sign-in email secure and are responsible for everything done through your account. You confirm you are authorised to act for the venue whose menu you publish.

You keep ownership of your menus, photographs, logo and trade marks. You grant us a licence to host, adapt, translate and display that content for the purpose of running and publishing your menu, and to keep backups.

You confirm you hold the rights to everything you upload, including photographs taken by third parties, and that you have any consents needed for people appearing in them.

Transcription, translation and photo grading are produced by automated systems and can contain errors. Photo processing is limited to lighting, white balance, exposure, background and crop; it does not add, remove or change food. You must review and approve every dish, price, translation and allergen label before publishing.

You remain solely responsible for the accuracy of allergen and ingredient information under EU Regulation 1169/2011 and applicable food information rules, and for price accuracy under consumer law. Qarta does not provide food safety or legal advice.

The table assistant answers from your published menu. It is not a substitute for staff advice on allergies.

Follow our acceptable use rules. In short: no unlawful, misleading or infringing content, no attempts to break or overload the service, and no uploading of personal data you are not entitled to share.

Fees, billing period and any trial are those shown when you subscribe. Prices are stated exclusive of VAT unless marked otherwise; VAT is charged where applicable. Subscriptions renew for the same period unless cancelled before the renewal date. Late payment may lead to suspension of the published menu.

Each party complies with applicable data protection law. Where we process personal data on your behalf, our data processing terms apply and form part of this agreement.

We aim to keep the service available and to give notice of planned maintenance where we can, but we do not promise uninterrupted availability under these terms. Third party hosting, AI and network providers can cause interruptions outside our control.

You may cancel at any time; cancellation takes effect at the end of the current billing period. We may suspend or end an account for non-payment, for breach of these terms or where the law requires it. After termination we remove your published menu and delete or anonymise your content as described in our privacy policy.

The service is provided as described in these terms. To the extent permitted by law, we exclude liability for lost profits, lost revenue, lost goodwill and indirect or consequential loss, and our total liability in any 12 month period is limited to the fees you paid in that period. Nothing here limits liability that cannot be limited by law, including for death or personal injury caused by negligence, or fraud.

We may update these terms and will email account holders before a material change takes effect. Continuing to use the service after that date means you accept the update.

These terms are governed by the laws of England and Wales and disputes are subject to the exclusive jurisdiction of the courts of England and Wales. Questions: hello@qarta.online.